Privacy Policy
Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the measures taken to ensure the confidentiality of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting our website directly or via another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Your name and other personal information are used in accordance with the terms outlined in this Privacy Policy. We collect information only when necessary or if it is directly relevant to our transactions with you.
We retain your data in accordance with the law or for the purposes for which it was collected. You can browse the website without providing any personal data. Your identity remains anonymous during your visit unless you have a personal account on the site, which requires a username and password to access.
1 – Data We Collect:
We may need to collect your information if you want to place an order on our website.
We collect, store, and process the necessary data to manage your purchases, secure any potential claims, and provide you with available services. Personal information may include, but is not limited to: name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card information.
The information you provide is used to process your orders and provide services and information displayed on our site that you request. Additionally, it is used to manage your account, verify online financial transactions, audit site usage, identify visitors, and improve or personalize our site’s design and content.
We may conduct demographic research and send useful or requested information about products and services if you do not object to such communications. Emails may be sent to provide product and service details if you wish. You may opt out of receiving marketing communications at any time.
We may share your name and address with third parties solely to fulfill your order (e.g., delivery personnel or suppliers).
Some details of your current order may be stored on our site for security reasons but cannot be retrieved directly. By logging into your account, you can view your order details and manage your addresses. You must maintain the confidentiality of your personal information, and we are not responsible for misuse of passwords unless caused by our error.
Other Uses of Your Personal Information:
Your personal data may be used for surveys and marketing research for statistical purposes, ensuring confidentiality. You can withdraw at any time. Survey responses are kept separate from your email address.
We may send information about us, our site, products, sales, offers, newsletters, or related partners. If you do not wish to receive this information, click the “unsubscribe” link in any email, and we will stop sending within seven business days (excluding weekends and public holidays).
Some anonymized data may be shared with third parties for purposes such as advertising or analysis. These data cannot be used to identify you personally.
Competitions:
For any competitions, we use data to notify winners and announce offers. Specific participation terms are detailed for each competition.
Third Parties and Website Links:
We may transfer your information to other companies in our group, agents, or contractors to assist with transactions. Third parties may help with delivery, payment processing, statistical analysis, marketing research, or customer support. Data may be shared to prevent fraud or mitigate credit risk.
If our company or part of it is sold, we may transfer databases including your personal information. We will not sell or disclose your personal data to third parties without your consent unless required by law or for the purposes outlined in this Privacy Policy.
The site may contain third-party advertisements or links. We are not responsible for the privacy practices or content of other sites.
2 – Cookies:
Accepting cookies is not required to visit the site. However, some features (like the shopping cart) require cookies. Cookies are small text files that allow our server to identify your computer as a unique user. They store your IP address and facilitate browsing, remembering your shopping cart, and other preferences.
Cookies do not contain personal information or viruses. Our site uses Google Analytics for website traffic analysis. Google may transfer generated information (including IP addresses) to servers in the USA. Google uses this data to evaluate site usage and provide reports. Google may also share this information with third parties if legally required or if a third party processes data on their behalf. You can disable cookies in your browser, but some site functionality may be limited.
3 – Security:
We use appropriate security measures to prevent unauthorized access, loss, or destruction of your information. Personal data is stored on secure servers, protected with firewalls. Payment card details are encrypted using SSL (Secure Socket Layer).
We cannot guarantee 100% protection. Do not send credit/debit card details via unsecured electronic communication. Security procedures may require verification of identity before disclosing personal data. You are responsible for safeguarding your password and computer against unauthorized use.
4 – Customer Rights:
If you are concerned about your data, you may request access to personal data we hold about you or that has been transferred to us. You may request correction of errors in your personal data free of charge. You may also request that we stop using your personal data for direct marketing purposes at any time.